Ger Koole is a professor in Applied Probability at VU University Amsterdam. He teaches Business Analytics and Stochastic Optimization to different groups of students. His research is centered around the control of queueing systems, and applications of that in various areas, especially call centers, health care and revenue management.
Next to Ger’s academic work he co-founded CCmath, a call center optimization company. He is also a founder of Adscience, which focuses on internet advertisement optimization, and Ger works for PICA, the VU University/VU medical center knowledge center on health care logistics.
Since 2011 his group develops their research collaborations with industry through ACBA, the Amsterdam Center for Business Analytics, together with the Faculty of Economics and CWI.
More information can be found on his personal website.